What you need to know
Frequently asked questions
How do you charge?
You can find out more on our Get started & Pricing page.
Who can join Travlrr?
Any clients that require high quality content production, subject to our terms and conditions. Productions suppliers are either invited to join, or can put in an application for consideration.
How can I get a login if I’m a Production supply partner?
We have limited spaces available. Find out more by reading our production supplier page.
How can I get a login if I’m a customer?
You can request a login and, once you have signed up, you can begin briefing production suppliers.
How long does it take to brief a production supplier?
A matter of seconds. Thanks to our finely tuned algorithm, we can match you with a shortlist of relevant production companies, photographers & self-shooters instantly.
What are the benefits for customers?
For a list of advantages, visit our Solutions page
How can I become an approved Production, photographer or self-shooter partner?
You can apply via our production supplier page. Please be aware that we are looking for quality, not quantity so spaces in your country may already be filled.
Are customer content briefs private?
Yes, absolutely. All briefs are completely private as per our terms and will only be shared with the production suppliers you select. You can also ask the production partner to sign a NDA ahead of briefing.
What is the maximum number of production companies I can brief?
You can brief up to 3 supplier partners per country, per brief.
Can I re-brief a production company directly I have used before?
Yes. You’ll find ‘My Black Book’ on your private dashboard. This will automatically store production supplier information for partners you’ve worked with before. Please see our terms and conditions for more information.
Can I have a Pre-Production meeting?
Yes. The same processes apply as they would if you were appointing a production supplier offline. You can arrange face-to-face meetings or telephone/video calls.
How does the usage work?
You can find more details in the usage section of our terms and conditions
How does the insurance work?
As per the normal production model all production partners will need to be insured ahead of commissioning. You can find more details in the insurance section of our terms and conditions
How do contracts work?
You can find more details in the contracts section of our terms and conditions.
How do I know how much to budget for?
You can use case studies as a benchmark or ask the pitching production suppliers to advise on cost vs. deliverables. Every production job is different so it’s not something that can be rate-carded. It is perfectly reasonable to request a full production budget breakdown.
What is a guide budget?
This is the approximate budget you have available for the production supplier partner based on your brief requirements and can be discussed and refined ahead of commissioning.
Does Travlrr insure my Production?
Can I brief multiple production companies at the same time?
You can brief up to three suppliers per country, per brief.
How do I pay production supplier?
Travlrr will invoice clients for all productions via our 3rd party payment partner Stripe. Once you have appointed your preferred supplier we will release payments to them via Stripe. You can find more details in the payments section of our terms and conditions.